Return Policy

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Overview

At Quythraxslyx, we strive to provide high-quality business card printing services. Due to the custom nature of our products, returns and refunds are handled on a case-by-case basis.

Quality Guarantee

We guarantee the quality of our printing services. If you receive an order that does not meet our quality standards due to our error, we will reprint your order at no additional cost.

Returns Due to Our Error

If your order contains errors that are our fault, such as:

• Printing defects or quality issues
• Incorrect quantity delivered
• Damage during shipping caused by inadequate packaging
• Production errors not related to your design files

We will provide a full refund or reprint your order at no charge. Please contact us within 7 days of receiving your order.

Returns Due to Customer Error

If the error is due to incorrect information provided by you, such as:

• Incorrect design files submitted
• Wrong specifications provided
• Approval of a proof with errors
• Incorrect shipping address

We may offer a partial refund or reprint at a discounted rate, subject to our discretion.

Cancellation Policy

You may cancel your order before we begin printing. Once printing has started, cancellation may not be possible, and a refund may not be available. Contact us immediately if you need to cancel an order.

Refund Process

To request a return or refund:

1. Contact us within 7 days of receiving your order
2. Provide your order number and photos of any defects
3. We will review your request and respond within 2 business days
4. If approved, we will process your refund or reprint

Refund Timeline

Non-Refundable Items

The following are generally not eligible for refunds:

• Orders that have been approved and printed correctly
• Custom designs created specifically for your order
• Rush order fees
• Shipping costs unless the return is due to our error

Contact Us

If you have any questions about our Return Policy, please contact us at:

Quythraxslyx

3842 Columbia Pike Ste #102, Arlington, VA 22204, United States

Email: info@quythraxslyx.world

Phone: +17035939874

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